Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay beyond this window.

Shipping Time

We ship internationally to most countries. Once your order has been dispatched, delivery times are as follows:

Please note that shipping times are estimates provided by our carriers and are not guaranteed. Delivery may occasionally take longer due to customs processing, local holidays, weather conditions, or other factors outside our control.

Total estimated time from order to delivery: approximately 8–15 business days (processing time + shipping time).

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment's progress.

Customs, Duties, and Taxes

We are not responsible for any customs fees, import duties, or taxes that may be applied by your country. These charges are the responsibility of the customer and are determined by your local customs office. Please check with your country's customs authority for more information before placing an order.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery window, please contact us at [insert support email] and we will work with the carrier to locate your package.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us as soon as possible so we can attempt to correct it before dispatch.

Questions

If you have any questions about our shipping policy, please contact us at [insert support email].